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Privacy Policy

Revitalized Movement (Pty) Ltd

Effective Date: 5 August 2025
Last Updated: 5 August 2025

1. Introduction

Welcome to Revitalized Movement (Pty) Ltd (“we,” “our,” “us,” or “Revitalized Movement”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website at revitalizedmovement.co.za, use our services, or interact with us.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us, including:

Contact Information:

  • Name and surname
  • Email address
  • Phone number
  • Company name and position (for corporate inquiries)

Program Information:

  • Fitness goals and health objectives
  • Movement limitations or injuries
  • Program preferences and interests
  • Progress tracking data

Communication Data:

  • Messages sent through contact forms
  • Email correspondence
  • Support inquiries and feedback
  • Survey responses and testimonials

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

Technical Information:

  • IP address and location data
  • Browser type and version
  • Device information
  • Operating system
  • Website usage patterns and analytics

Cookies and Tracking:

  • Session cookies for website functionality
  • Analytics cookies to improve user experience
  • Marketing cookies (with your consent)

2.3 Information We Do Not Collect

  • Payment Information: We do not store credit card details or payment information. All transactions are securely processed through Paystack, our third-party payment provider.
  • Sensitive Health Data: We do not collect detailed medical records or sensitive health information beyond basic fitness goals and movement limitations necessary for program customization.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Delivery

  • Create and manage your account
  • Provide access to our movement programs
  • Customize programs based on your needs and goals
  • Track your progress and provide support
  • Process payments through our secure payment provider

3.2 Communication

  • Respond to inquiries and provide customer support
  • Send program updates and important notifications
  • Share movement tips and wellness content
  • Notify you about new programs and services
  • Send corporate wellness proposals and follow-ups

3.3 Business Operations

  • Improve our website and services
  • Analyze usage patterns and user preferences
  • Conduct research and development
  • Ensure website security and prevent fraud
  • Comply with legal obligations

3.4 Marketing (With Consent)

  • Send newsletters and promotional content
  • Provide information about new programs
  • Share success stories and testimonials
  • Invite participation in surveys or feedback requests

4. Legal Basis for Processing

We process your personal information based on:

  • Consent: When you provide explicit consent for marketing communications
  • Contract: To fulfill our service obligations and process transactions
  • Legitimate Interest: To improve our services and ensure website security
  • Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing and Third Parties

5.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5.2 Limited Sharing

We may share your information only in the following circumstances:

Service Providers:

  • Paystack (payment processing)
  • Email service providers (for communications)
  • Website hosting and analytics services
  • Customer support platforms

Legal Requirements:

  • When required by law or legal process
  • To protect our rights and property
  • To ensure user and public safety
  • In connection with business transfers or mergers

5.3 Third-Party Services

Paystack: Our payment processor handles all transaction data securely. Please review Paystack’s privacy policy for details on payment data handling.

Analytics: We use website analytics to improve user experience. These services may collect anonymized usage data.

6. Data Security

6.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication
  • Staff training on data protection

6.2 Limitations

While we strive to protect your personal information, no online platform can guarantee absolute security. You acknowledge that any transmission of data is at your own risk.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

  • Active Accounts: For the duration of your program participation plus 2 years
  • Marketing Data: Until you opt-out or withdraw consent
  • Legal Requirements: As required by applicable laws
  • Inactive Accounts: Deleted after 3 years of inactivity

8. Your Rights and Choices

8.1 Access and Control

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request removal of your personal data
  • Portability: Receive your data in a portable format
  • Restriction: Limit how we process your information
  • Objection: Object to certain processing activities

8.2 Communication Preferences

  • Opt-Out: Unsubscribe from marketing emails at any time
  • Preferences: Update your communication preferences
  • Contact Methods: Choose how we contact you

8.3 Cookies and Tracking

  • Cookie Settings: Manage cookie preferences in your browser
  • Analytics: Opt-out of website analytics tracking
  • Marketing Cookies: Control marketing and advertising cookies

9. International Data Transfers

If you are located outside South Africa, your information may be transferred to and processed in South Africa where our servers and primary operations are located. We ensure appropriate safeguards are in place for international transfers.

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:

  • Post the updated policy on our website
  • Update the “Last Updated” date
  • Notify you of significant changes via email
  • Obtain consent for material changes where required

12. Contact Information

12.1 Data Protection Inquiries

For any questions about this Privacy Policy or to exercise your rights, contact us:

General Contact: info@revitalizedmovement.co.za
Address: Potchefstroom, South Africa

12.2 Response Time

We will respond to your privacy-related requests within 30 days of receipt.

13. Governing Law

This Privacy Policy is governed by the laws of South Africa, including the Protection of Personal Information Act (POPIA). Any disputes will be resolved in the courts of South Africa.

14. Consent

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us.

This Privacy Policy was last updated on 5 August 2025 and is effective immediately.

Revitalized Movement (Pty) Ltd
Moving You to Greater Health